Terms and Conditions

Terms and Conditions of Registration

What is included in the fee?
• Access to all presentations and networking opportunities
• All food and refreshments during the conference sessions (excludes evening meals)
• All post conference presentation slides and notes for training purposes
• Access to international subject matter experts
• Access to exhibition room
• On-site assistance with networking
• Pass to attend the hosted drinks reception and Gala dinner (where applicable)

When do I pay?
On receiving your completed registration form, we will send an official confirmation and invoice within 3 days. Payment of the full delegate fee is due 14 days from the invoice date, or immediately with registration if the booking is made within one month of the event. In the event that payment has not been received before the start of the event, delegates will be refused entry. We recommend you check with your finance department that payment has been made before travelling to the conference.

Cancellation policy:
Cancellations made within 48 hours of receipt of the completed registration form will be eligible for a full refund. Cancellations received in writing more than one month prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing within one month of the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. A substitute delegate can be named at any time before the event starts and no fees will be applied to this.

Substitution:
Delegates may be substituted at any time prior to the commencement of any course/conference. These should be advised in writing.
 
Data Protection:
The personal information that you provide will be held on a database and may be shared with companies in the Avren Group in the UK and internationally. Sometimes your details may be made available to external companies for marketing purposes. If you do not wish your details to be used for this purpose, or wish to amend your mailing details, please write to:

Avren Events / Clarion Events Ltd
Earls Court Exhibition Center
London
SW5 9TA
Email: chris@avrenevents.com

General:
• All course notes, diagrams, speaker notes and any other material issued in the delivery of training courses and conferences remain the copyright of Avren Events Limited and may not be reproduced in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission, in writing from the Company

• The Company reserves the right for reasons beyond its control to change the venue, trainer, speakers, timetable or content of any course/conference. Fees will be refunded in full should a course or conference be cancelled by the Company but no other liability will be accepted.

• The Company accepts no liability in respect of the use of external facilities by delegates attending training/conferences with Avren Events Ltd.

• The Company limits any liability to the value of the course/conference place purchased.

• The booking of any course/conference signifies acceptance of these terms and conditions of trading.

• These terms and conditions shall prevail over any conflicting terms or stipulations contained in any document.

Important notes:
This booking form constitutes a legally binding contract. It may be necessary for reasons beyond the control of Clarion Events to change the content and timing of the programme, the speakers, the date or the venue. In the unlikely event of the programme being cancelled, Clarion Events will issue a credit note or make a full refund but disclaim any further liability.