Upcoming Events
Small Cells MENA
October 9-10, 2012
Dubai
Small Cells Americas
December 3-4, 2012
USA
Program
DAY ONE - Tuesday October 18, 2011
8:30 Registration, coffee and light refreshments
9.00 Chairman’s welcome and opening remarks
9.10 PANEL: Service Provider panel session: How to drive consumer participation and revenues from the Connected Home service
The Service Provider’s Panel Session is an exclusive, ground-breaking discussion between key leaders in the industry, outlining shared challenges and issues and what will be necessary to ensure this is not a false dawn for Connected Home services and ensure take up in the regular residential property.
• What are the biggest challenges facing a launch CH service and how can they be managed: QoS, QoE, installations, monetization, technical issues, adoption?
• What trends should be anticipated over the next 2-3 years?
• How can these services be monetized?
• What will be the “killer app” to drive take up beyond the early adopters?
• Which applications and services offer the best opportunities in the longer-term?
• Driving adoption: The need for standards agreement to ease understanding in the consumer market
• Driving consumer participation through clarification of services and making solutions customer-centric
• How can the various players in the connected home value chain most profitably and successfully work together?
Win Williams, AVP for Automotive, Emerging Devices Organisation, AT&T
Christopher Albano, Senior Director CPE and Home Networking, Comcast
Brett Worthington, Director of Business and Channel Development, Ingersoll Rand
Douglas Ceballos, Senior Product Manager (Consumer Product Development), CenturyLink
Steve Shapiro, Group Director of Product Management, ADT Security Systems
10.20 What is required to scale a Connected Home Service?
Following nearly 3 years in the market, Ingersoll Rand have drawn a number of lessons:
• The need for a holistic business model for a connected home service, functionality is not enough
• The support services are critical, Customer and Technical management to ensure QoE and scalability
Brett Worthington, Director of Business and Channel Development, Ingersoll Rand
10.50 Coffee and networking break
11.20 The role of 4G networks in linking devices and appliances in the home
• How is the industry moving forward through partnerships and collaboration?
• Examples of use cases in the white goods market
• Analysing the impact of 4G networks on the connected home
Michael Clay, Wireless Device Marketing and Business Development, Connected Home, Verizon Wireless and Chairman, Connected Home Council, Continental Automated Buildings Association
11.50 The ecosystem is getting organized to clear the Service Provider’s road to Go-To-Market
• Why communication Service Providers will dominate the Connected Home market, how and why now?
• What are the major barriers to enter this market and how to address them?
• How much additional ARPU can it bring and how to keep the cost structure down?
• Reviewing the importance of the partnership structure to protect the Service Provider’s investment
Matthieu Loreille, Head of Connected Home, Amdocs
12.20 Networking lunch - kindly sponsored by1.30 Examining market readiness and consumer interest in Smart Home Applications and implications for Service Providers
• Recent research has outlined the consumer perspectives on smart home applications in North America and Europe to give a picture of the interest and monetization options
• Forecasting subscribers and revenues, focussing on Security and Energy Management
• Analysis, implications and imperatives for service providers based on the market research study
Ben Piper, Director- Multiplay Market Dynamics, Digital Consumer Practice, Strategy Analytics
2.00 PANEL: Mass market deployment strategies for Connected Home services
• Crystallizing the consumer-centric vision for mass market adoption
• Understanding how users interact and use the tools in daily life
• Managing the market penetration and retention barrier challenges of CH solutions
David Bercovich, Business Development Director, AlertMe
Carole Wiedmeyer, Partner, Senior Research Consultant, Zanthus
2.30 Coffee and Networking Break
3.00 The Connected Home - 2015
• Who is the connected home consumer today, and who will they be tomorrow?
• What are consumer expectations for the connected home, and how they will change in the near future?
• What does the user experience need to be in order to capture the mass audience?
• What features and functionalities will the connected home need to deliver to meet consumer needs and expectations?
Paul Dawes, Executive Officer, iControl Networks
3.30 Will Home Energy Management prove to be the important App in the Connected Home?
• Integrating these services as value adds in a service provider’s product offering
• What should the pricing strategy be for these services? What is the consumer’s appetite for paying for these applications? What has been trialled successfully across the world?
• What factors motivate consumers to adopt home management solutions?
• Examination of the HEM early adopters? Why did they invest and what do they want?
• What do consumers value when managing their energy consumption?
Kristen Bowring, Senior Director and Platform Lead, BestBuy
4.00 Zigbee in the Smart Home and The Sensor and Control challenges of Home Energy Management
• Achieving customer participation is key: Engage consumers through information and convenience, provide the platform for new services, enable new product choices
• What are the next steps towards Smart Appliances?
• Zigbee communications for Consumer Electronics
Shelley Moister, Director Personal Energy Management, Landis-Gyr and Zigbee Alliance
4.30 Chairman’s Summary of the Key Discussions and End of Day One
5.30 - 6.30 ** Join fellow attendees at the Networking Drinks Reception**
DAY 2 - Wednesday October 19, 2011
8:30 Registration, coffee and light refreshments
9.00 Chairman’s Opening Remarks
9.10 Perspectives on the imminent new epoch for the Connected Home
• Projections for the future of the Connected Home, where will the value be, who can capture it and how
• Key enabling technologies, changing consumer appetites and ecosystem evolution
• Threats and opportunities for incumbents and insurgents, and the imminent transformation of the consumer electronics industry
• Insights from a program of interviews with key decision-makers throughout the Connected Home ecosystem
Michael Davies, Chairman, Endeavour Partners
9.40 PANEL: The future of entertainment in the home
• What new entertainment experiences are just round the corner
• How can Pay TV operators and service providers maximize the potential for service differentiation and revenue from multi-device, interactive and multi-screen entertainment
• What can be learned from existing services to ensure the interactive user interface drives uptake
• Will content discovery, search and recommendation maintain the attention of consumers and how can this service be monetized?
• The battle between internet, operator and OTT for the home
• Key challenges in the way of delivering and integrated, branded experience across the devices in the home:
• Search interfaces that enable customers to access content intuitively and seamlessly
• Building stickiness with the brand by bridging across devices and unifying the user experience
• Offering hybrid OTT and linear TV services to keep the audience within control of the provider
• Enabling customer support as and when required
Mike McMahon, Senior Director Next Generation Products, Charter Communications
Eddie Oddo, Director of Product Management, DIRECTV
10.25 Coffee and networking break
10.55 New services and devices in the home: How is Telefonica advancing entertainment offerings and meeting the needs of the consumer?
• How is Telefonica approaching the Connected Home proposition?
• What activities are currently underway in multiscreen entertainment?
• What are the major challenges from Telefonica’s perspective?
• The future services roadmap
Ismael Calleja, TV Services Manager, Telefonica
11.25 PANEL: Tackling the challenges to develop a market leading TV Everywhere strategy
• Analyzing the key difficulties of authentication, authorisation and content licensing rights from all angles
• What can be learned from recent experiences in multi-platform video distribution
• Technical challenges of moving TV services into the cloud including the management of distribution, metadata and DRM
• How should this service be monetized?
• Using multiscreen video to upsell new products and services
• What will be the role of social media and personalised apps
• Companion devices for search, watch and buying video content
• How should video content be packaged for multi-device consumption
• Using multi-screen video to enable integrated and targeted advertising
• Other monetization options: Will consumers be willing to pay additional mobility fees?
Jouari Santiago, Head of Broadband Video, Shaw Communications
Eric Eby, Director Video Engineering, Suddenlink Communications
Alan Painter, Senior Director Connected Home, ACCESS
11.55 The impact of the cloud on the Connected Home
• The Role of the Cloud in the Home Today: Remote Access, OTT Video Services, Music Services, Storage Lockers/Cloud-based Backup
• The Role of the Cloud in the future Home: Universal access to all of your media, Crowd-sourced Media Links, Beaming directly to your CE devices in your home, The Connected Car, Beaming to CE devices outside your home, 3rd Gen Web TV
• Surviving in a Post iCloud World: Must work with a wide range of CE devices and support most popular file formats, Provide enough storage for an entire media library and be easy to use, Should not be a walled garden, Must be free or low cost
• Why a Hybrid Solution Makes Sense: Cloud Services are not without issues, Long upload & download times, Limited online storage, Service Downtime and Security/privacy issues, Playback issues (long buffering times, rebuffering, seek issues), How are ownership and digital rights managed in a cloud environment? , Access the cloud services, will every service have a different usage and access model? Will this become standard across all cloud storage services?
Rick Schwartz, Senior Product Manager, Consumer Software, PacketVideo
12.25 Networking Lunch
1.30 How is BT approaching the Connected Home in the UK?
• What are the main challenges and opportunities for delivering Connected Home services in the UK: Technology and Networking
• What is BT doing to address the challenges and capitalize on the opportunities?
• The Technology strategy: What is the mix to best enable seamless connectivity in the British home?
Nicholas Sim, Head of Connected Home Research, BT (British Telecom)
2.00 DIRECTV’s plan for embracing Connected TVs
• How DIRECTV is launching new Multi-room HD DVR offerings using Connected TVs
• Benefits for Pay-TV operators, TV manufacturers and consumers
• Key features of the underlying technologies, e.g. RVU remote user interface, DLNA
• Lessons learned from the field (so far)
Steve Dulac, Director of Engineering, DIRECTV
2.30 Consumer Technology Convergence: Closing the Convergence gap and delivering excellent User Experience
• What are the elements of a truly compelling user experience?
• How does this experience lead to loyalty and likelihood to recommend?
• What are the barriers to realizing a positive user experience, and how can they be overcome?
• How can converged products gain traction beyond initial, early adopters?
Carole Wiedmeyer, Partner and Senior Research Consultant, Zanthus
3.00 Chairman’s Review of the Day and End of Conference
"Very well organised, good mixture of presentations and networking experiences"
- Connected Home Global Series 2011 attendee
> View the speakers list
> Return to Homepage
